MML Podcast #76 – Avoiding Derailment

Show Notes 3-23-07

*From the MML Studios in Hebron, CT*

Show Open

Remember the thoughts, ideas and opinions expressed on this podcast are mine and mine alone.  They do not necessarily reflect the views of any past, current or future employer.

Today’s podcast is brought to you by the Going Linux podcast for computer users who just want to use Linux to get things done, and by the Momentum Management podcast – Keys to moving deals forward in your organization.  Check them out at http://www.truemomentum.net

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Management Strategy

Continuing to work on delegation.  Booked travel to shadow team players during April, blocking time to do things directly.

Assigned areas of focus.  Will be discussing details with them next week.

  • Profitability

     

  • Quality

     

  • Delivery

     

  • Employee Satisfaction

     

Identified four specific goals for the week.  Tracking on a white board in the office.  Listed item, percent completed, and days of the week worked on.

Development plans – splitting the difference between vested interest and accountability.

Building your talent pipeline.

Open ended question – how do you become more of an open communicator?

Show Wrap

Remember to send me your feedback (email, Chingo Voice Mail, etc.)!  Send your GMail to mmlpodcast@gmail.com, plant your pin on the Frapper map at http://www.frappr.com/mmlpodcast and vote for us at Podcast Alley. See you next time.

Direct download: 76_MML_03_23_2007.mp3
Category: MML Podcasts -- posted at: 10:47 AM
Comments[26]

 

MML Podcast #75 – When Time Gets Away From You

Show Notes 3-16-07

*From the MML Studios in Hebron, CT*

Show Open

Remember the thoughts, ideas and opinions expressed on this podcast are mine and mine alone.  They do not necessarily reflect the views of any past, current or future employer.

Today’s podcast is brought to you by the Going Linux podcast for computer users who just want to use Linux to get things done, and by the Momentum Management podcast – Keys to moving deals forward in your organization.  Check them out at http://www.truemomentum.net

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Management Strategy

Quick show today.  Not a lot of time, but three weeks is too long to go without another one!

It’s all about delegation.  So how do we best do that?

Based on our approach, our “True Northâ€? was easy to define.  Translate sentences into words.

•          Win - Increase market share and differentiate our value leveraging our technology offerings

•          Innovate - Protect the integrity of our products by providing candid feedback to key business partners

•          Inform - Educate business partners and external clients through our ability to translate business needs into technology solutions

Selected four clear areas of focus.  Each assigned to a direct report.

  • Profitability

     

  • Quality

     

  • Delivery

     

  • Employee Satisfaction

     

For each, your team member needs to develop a hypothesis.  You can establish metrics that tell a story, but get them to retrieve them.

Develop your high level action plan and list any unresolved issues. Then guide your direct to draw up an A3 template and create metric tracking system.

When serving as player-coach, be a point guard not a shooting guard.

Show Wrap

Remember to send me your feedback (email, Chingo Voice Mail, etc.)!  Send your GMail to mmlpodcast@gmail.com, plant your pin on the Frapper map at http://www.frappr.com/mmlpodcast and vote for us at Podcast Alley. See you next time.

Direct download: 75_MML_03_16_2007.mp3
Category: MML Podcasts -- posted at: 4:23 PM
Comments[23]

 

MML Podcast #74 – Win, Innovate, Inform!

Show Notes 2-23-07

*From the MML Studios in Hebron, CT*

Show Open

Remember the thoughts, ideas and opinions expressed on this podcast are mine and mine alone.  They do not necessarily reflect the views of any past, current or future employer.

Today’s podcast is brought to you by the Going Linux podcast for computer users who just want to use Linux to get things done, and by the Momentum Management podcast – Keys to moving deals forward in your organization.  Check them out at http://www.truemomentum.net

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Management Strategy

Book Club update – finished  “Getting the Right Things Doneâ€? by Pascal Dennis on a 2-1/2 hour flight to Atlanta.

Good news is we already had the groundwork done by pulling together a Mission and Vision statement.  You don’t have to throw out work you have already done.

Based on our approach, our “True Northâ€? was easy to define.  Translate sentences into words.

•          Win - Increase market share and differentiate our value leveraging our technology offerings

•          Innovate - Protect the integrity of our products by providing candid feedback to key business partners

•          Inform - Educate business partners and external clients through our ability to translate business needs into technology solutions

Selected four clear areas of focus:

  • Profitability

     

  • Quality

     

  • Delivery

     

  • Employee Satisfaction

     

For each, develop a hypothesis.  Then establish metrics that tell a story, reflect on last year’s activities and why you want to make changes this year.

Develop your high level action plan and list any unresolved issues.

Draw up in an A3 template.

Create metric tracking system.

Management Tactics

New direction for team meetings or calls – Target, result, explain why.

Align your directs with a focus area in your strategy, but make sure they syndicate knowledge.

Go to the gemba…often

Show Wrap

Remember to send me your feedback (email, Chingo Voice Mail, etc.)!  Send your GMail to mmlpodcast@gmail.com, plant your pin on the Frapper map at http://www.frappr.com/mmlpodcast and vote for us at Podcast Alley. See you next time.

Direct download: 74_MML_02_23_2007.mp3
Category: MML Podcasts -- posted at: 10:29 AM
Comments[14]

 

MML Podcast #73 – The First Day of the Rest of Your Life

Show Notes 2-16-07

*From the MML Studios in Hebron, CT*

Show Open

Remember the thoughts, ideas and opinions expressed on this podcast are mine and mine alone.  They do not necessarily reflect the views of any past, current or future employer.

Today’s podcast is brought to you by the Going Linux podcast for computer users who just want to use Linux to get things done, and by the Momentum Management podcast – Keys to moving deals forward in your organization.  Check them out at http://www.truemomentum.net

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Management Strategy

If one definition of insanity is doing the same thing over and over but expecting different results, maybe the lobotomy started with this podcast.  It’s time for a change in thinking!

Book Club – read “Getting the Right Things Done� by Pascal Dennis.

Let’s get started!  Root everything in questions:

  • Question your business

     

  • Respond to challenges by asking questions.  Build engagement.

     

  • Develop a Lean Mental Model

     

    • “What do you thinkâ€? – Leader = Teacher

       

    • Go see for yourself

       

    • We have simple, visual standards for all important things

       

    • Stop production so that production doesn’t have to stop.  Don’t ship junk.

       

    • Make problems visible.

       

    • Everyone solves problems using simple methods

       

Management Tactics

Get input for value stream mapping

  • Map your current process

     

  • Ask your customer about value (from The Rimm-Kaufmann Group Blog)

     

    • “What, if we stopped doing it, would make you love us more?â€?

       

    • “What, if we stopped doing it, would make you leave us forever?â€?

       

    • “What would you tell your best friend about us?â€?

       

Define “True North�

Minimize data, maximize the story

Show Wrap

Remember to send me your feedback (email, Chingo Voice Mail, etc.)!  Send your GMail to mmlpodcast@gmail.com, plant your pin on the Frapper map at http://www.frappr.com/mmlpodcast and vote for us at Podcast Alley. See you next time.

Direct download: 73_MML_02-16-2007.mp3
Category: MML Podcasts -- posted at: 9:10 AM
Comments[10]

 

MML Podcast #72 – Getting Your Act Together

Show Notes 2-9-07

*From the MML Studios in Hebron, CT*

Show Open

Remember the thoughts, ideas and opinions expressed on this podcast are mine and mine alone.  They do not necessarily reflect the views of any past, current or future employer.

Today’s podcast is brought to you by the Going Linux podcast for computer users who just want to use Linux to get things done, and by the Momentum Management podcast – Keys to moving deals forward in your organization.  Check them out at http://www.truemomentum.net

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Management Strategy

Establishing overall team focus:

1.       Focus on what you can control

·         Determine your product set

·         Establish your capacity

·         Don’t oversell your capacity

2.       Think like an outsourced consultant

·         Reduce the impact of change

3.       Schedule by the week, not by the day

·         Balance your schedule

4.       Leverage data monthly

·         In absence of goals, provide key direction which will impact multiple measures

·         Determining which trends really matter

Management Tactics

One small innovation per week, one major innovation per month

Keep the conversation alive

Leveraging consumer products in a business environment

Show Wrap

Remember to send me your feedback (email, Chingo Voice Mail, etc.)!  Send your GMail to mmlpodcast@gmail.com, plant your pin on the Frapper map at http://www.frappr.com/mmlpodcast and vote for us at Podcast Alley. See you next time.

Direct download: 72_MML_02-9-2007.mp3
Category: MML Podcasts -- posted at: 10:28 AM
Comments[12]

 

MML Podcast #71 – It’s Goundhog Day!

Show Notes 2-2-07

*From the MML Studios in Hebron, CT*

Show Open

Remember the thoughts, ideas and opinions expressed on this podcast are mine and mine alone.  They do not necessarily reflect the views of any past, current or future employer.

Today’s podcast is brought to you by the Momentum Management podcast – Keys to moving deals forward in your organization.  Check them out at http://www.truemomentum.net

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Management Strategy

Establishing overall team focus:

1.       Focus on what you can control

·         Create a mentoring relationship

·         Look to the result, not the process

2.       Think like an outsourced consultant

·         Refine change management skills

·         Establish value metrics

3.       Schedule by the week, not by the day

·         Establish weekly targets

·         Fill in items become tasks

4.       Leverage data monthly

·         Proactive goal setting and management

·         Look for trends graphically

Management Tactics

Accepting the offer for help

The 24 hour rule

Be an “Open Source� leader

Show Wrap

Remember to send me your feedback (email, Chingo Voice Mail, etc.)!  Send your GMail to mmlpodcast@gmail.com, plant your pin on the Frapper map at http://www.frappr.com/mmlpodcast and vote for us at Podcast Alley. See you next time.

Direct download: 71_MML_02-2-2007.mp3
Category: MML Podcasts -- posted at: 3:09 PM
Comments[7]

 

MML Podcast #70 – We’re 0-0 Again!

Show Notes 1-26-07

*From the MML Studios in Hebron, CT*

Show Open

Remember the thoughts, ideas and opinions expressed on this podcast are mine and mine alone.  They do not necessarily reflect the views of any past, current or future employer.

Today’s podcast is brought to you by the Momentum Management podcast – Keys to moving deals forward in your organization.  Check them out at http://www.truemomentum.net

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Management Strategy

Last week I talked about being 0-0.  I’m finally off the road for a week or so.  Time to apply the strategy!

Designing goals structures

Not letting innovations die

The politics of networking

Your year end with your boss

  • Being pleasantly surprised

     

  • Goal feedback

     

    • Optimize the support model

       

    • Focus on the core mission

       

    • Drive consistent team performance

       

  • Leadership feedback

     

    • Polish internal communications

       

    • Select a limited set of ideas then execute well

       

Management Tactics

Building the tracking system and early success with salesforce.com

Building alternatives to capacity gaps.

Show Wrap

Remember to send me your feedback (email, Chingo Voice Mail, etc.)!  Send your GMail to mmlpodcast@gmail.com, plant your pin on the Frapper map at http://www.frappr.com/mmlpodcast and vote for us at Podcast Alley. See you next time.

Direct download: 70_MML_01-26-2007.mp3
Category: MML Podcasts -- posted at: 4:25 PM
Comments[8]

 

MML Podcast #69 – When the Walls Come Tumblin’ Down

Show Notes 1-19-07

*From the MML Studios in Hebron, CT*

Show Open

Remember the thoughts, ideas and opinions expressed on this podcast are mine and mine alone.  They do not necessarily reflect the views of any past, current or future employer.

Today’s podcast is brought to you by the Momentum Management podcast – Keys to moving deals forward in your organization.  Check them out at http://www.truemomentum.net

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Management Strategy

What do you do when things start to cave in around you?  Due to a combination of a hiring freeze and departures from my team (all for better opportunities), I am now down 33% of my team’s capacity.

To compensate, I have been playing to role of individual contributor – not a good idea.

When is it time to dust off the ole’ resume?

Not having your “Yin� can be detrimental to your health.

How do you handle things when communication breaks down between you and your boss?

Coach K’s tips to handling a crisis:  Truth and Trusting Relationships, Have Fun, Show the Face Your Team Needs to See and Trying to Get to Heaven.

Ultimately, remember you are 0-0.

Management Tactics

Set targets for removing yourself from work which should be delegated.

Learn to say no in an effective manner.

Tackle the mountain one step at a time.

Show Wrap

Remember to send me your feedback (email, Chingo Voice Mail, etc.)!  Send your GMail to mmlpodcast@gmail.com, plant your pin on the Frapper map at http://www.frappr.com/mmlpodcast and vote for us at Podcast Alley. See you next time.

Direct download: 69_MML_01-19-2007.mp3
Category: MML Podcasts -- posted at: 11:38 AM
Comments[7]

 

MML Podcast #68 – Happy New Year!  OK, so it’s a bit late…

Show Notes 1-10-07

*From the MML Studios in Hebron, CT*

Show Open

Easing into 2007.

Remember the thoughts, ideas and opinions expressed on this podcast are mine and mine alone.  They do not necessarily reflect the views of any past, current or future employer.

Today’s podcast is brought to you by the Momentum Management podcast – Keys to moving deals forward in your organization.  Check them out at http://www.truemomentum.net

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Management Strategy

Focus on what you can control

Focus on what you can do, not what you cannot do

Control the floodgate of demand

Think like an outsourced consultant

Be a teacher – help others to self service their needs

Leverage data monthly

Management Tactics

Schedule by the week, not the day

Delegate, even in times of resource constraint

Make sure your data collection process has already started

Move non-urgent deadlines as needed

“Work smarterâ€??  It’s all about internal re-engineering.

Keep the message positive.  What new solutions have you created for your customers?

Show Wrap

Silk City Chorus show this weekend!  See the details at silkcitychorus.org.

Remember to send me your feedback (email, Chingo Voice Mail, etc.)!  Send your GMail to mmlpodcast@gmail.com, plant your pin on the Frapper map at http://www.frappr.com/mmlpodcast and vote for us at Podcast Alley. See you next time.

Direct download: 68_MML_01-10-2007.mp3
Category: MML Podcasts -- posted at: 10:03 AM
Comments[7]

 

MML Podcast #67 – Happy Holidays, Everyone!

Show Notes 12-15-06

*From the MML Studios in Hebron, CT*

Show Open

Probably the last podcast for 2006.

Remember the thoughts, ideas and opinions expressed on this podcast are mine and mine alone.  They do not necessarily reflect the views of any past, current or future employer.

Today’s podcast is brought to you by the Momentum Management podcast – Keys to moving deals forward in your organization.  Check them out at http://www.truemomentum.net

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Management Strategy

Accepting your environment

Communicating your mission

The shifting culture of innovation – a cross over to tactics

Management Tactics

Data gathering in your CRM tool – use of required fields and pick lists

Planning for less resources than you currently have

Organize your evidence before you gather it

Team holiday gift ideas

Show Wrap

Remember to send me your feedback (email, Chingo Voice Mail, etc.)!  Send your GMail to mmlpodcast@gmail.com, plant your pin on the Frapper map at http://www.frappr.com/mmlpodcast and vote for us at Podcast Alley. See you next time.

Special Gift – “If Every Day Were Christmasâ€? by Podsafe for Peace.  Please give generously!

Direct download: 67_MML_12-15-2006.mp3
Category: MML Podcasts -- posted at: 9:28 AM
Comments[35]

 

MML Podcast #66 – Taking the Time to Make Things Right

Show Notes 12-8-06

*From the MML Studios in Hebron, CT*

Show Open

Remember the thoughts, ideas and opinions expressed on this podcast are mine and mine alone.  They do not necessarily reflect the views of any past, current or future employer.

Today’s podcast is brought to you by the Momentum Management podcast – Keys to moving deals forward in your organization.  Check them out at http://www.truemomentum.net

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Making things right for 2006

Fixing long time nagging problems.  Group calendars, policies and procedures, etc.

Treat the cause, not the symptom

Having year end conversations with internal customers

SIDEBAR:  “Paying More Attentionâ€? is one of those must listen to Manager Tools podcasts

Coaching people who are not your direct reports

Reflecting on what’s truly important - again

Making things right for 2007

Now that metrics are identified, how are you going to get the data?

Establishing aligned roadmaps

Learning what your leaders are thinking about

Preparing for a leadership town hall (again with the Manager Tools!)

Show Wrap

Remember to send me your feedback (email, Chingo Voice Mail, etc.)!  Send your GMail to mmlpodcast@gmail.com, plant your pin on the Frapper map at http://www.frappr.com/mmlpodcast and vote for us at Podcast Alley. See you next time.

Direct download: 66_MML_12-08-2006.mp3
Category: MML Podcasts -- posted at: 9:45 AM
Comments[2]

 

MML Podcast #65 – A Friday podcast?  Really?

Show Notes 12-1-06

*From the MML Studios in Hebron, CT*

Show Open

Remember the thoughts, ideas and opinions expressed on this podcast are mine and mine alone.  They do not necessarily reflect the views of any past, current or future employer.

Today’s podcast is brought to you by the Momentum Management podcast – Keys to moving deals forward in your organization.  Check them out at http://www.truemomentum.net

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Maybe back to a real schedule…we’ll see.

What do you do when capacity suddenly opens up?

Transition from strategy to metrics to actions.

Being realistic about what your team can handle

How to help keep morale up when your company is driving it down.

Damn value keeps getting in the way of everything!

Bradley is returning soon!

Preparing for the holiday capacity crunch

Show Wrap

Remember to send me your feedback (email, Chingo Voice Mail, etc.)!  Send your GMail to mmlpodcast@gmail.com, plant your pin on the Frapper map at http://www.frappr.com/mmlpodcast and vote for us at Podcast Alley. See you next time.

Direct download: 65_MML_12_01_06.mp3
Category: MML Podcasts -- posted at: 9:19 AM
Comments[0]

 

MML Podcast #64 – I have a lot to be thankful for

Show Notes 11-21-06

*From the MML Studios in Hebron, CT*

Show Open

Remember the thoughts, ideas and opinions expressed on this podcast are mine and mine alone.  They do not necessarily reflect the views of any past, current or future employer.

Today’s podcast is brought to you by the Momentum Management podcast – Keys to moving deals forward in your organization.  Check them out at http://www.truemomentum.net

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Lots to be thankful for – health, home, employment, stability

Wrapping up 2006 reviews – a launch point for 2007 planning

Moving from Mission toward action – the use of Key Imperatives

A roadmap to better goals

The presentation message is finally starting to sink in

Team holiday gifts

Show Wrap

Remember to send me your feedback (email, Chingo Voice Mail, etc.)!  Send your GMail to mmlpodcast@gmail.com, plant your pin on the Frapper map at http://www.frappr.com/mmlpodcast and vote for us at Podcast Alley. See you next time.

Direct download: 64_MML_11_21_06.mp3
Category: MML Podcasts -- posted at: 2:36 PM
Comments[5]

 

MML Podcast #63 – Let’s hope things turn around soon!

Show Notes 11-6-06

*From the Hilton Garden Inn in Tempe, AZ*

Show Open

Remember the thoughts, ideas and opinions expressed on this podcast are mine and mine alone.  They do not necessarily reflect the views of any past, current or future employer.

Today’s podcast is brought to you by the Momentum Management podcast – Keys to moving deals forward in your organization.  Check them out at http://www.truemomentum.net

Sorry for the delay – lots of excuses with no real answers

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My Yin will be gone through the end of the year…now what?

Picking up interim support of a second team

The importance of Podcasting when span of control grows quickly

Got the BlackBerry – it is making a difference.  Managing your BlackBerry and not the other way around.

An orderly interview process makes a big difference in hiring practices

Matching business case numbers to reality – linking justification to capacity to headcount requirements

Adjusting to last minute changes in core tools

Preparing for year end processes – last stage

Show Wrap

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Direct download: 63_MML_11_06_06.mp3
Category: MML Podcasts -- posted at: 10:01 PM
Comments[4]

 

MML Podcast #62 – Losing your sense of direction

Show Notes 10-20-06

*From the TSM Studios in Hebron, CT*

Show Open

Remember the thoughts, ideas and opinions expressed on this podcast are mine and mine alone.  They do not necessarily reflect the views of any past, current or future employer.

Today’s podcast is brought to you by the Momentum Management podcast – Keys to moving deals forward in your organization.  Check them out at http://www.truemomentum.net

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What happens when you lose your Yin?

Making smart travel decisions

Making personal investment decisions

Dealing proactively with group departures

What goes around comes around – revising numbers from earlier efforts

Preparing for year end processes

Show Wrap

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Direct download: 62_MML_10_20_2006.mp3
Category: MML Podcasts -- posted at: 9:26 AM
Comments[4]

 

MML Podcast #60 – Learning from our mistakes

Show Notes 10-6-06

*From the TSM Studios in Hebron, CT*

Show Open

Remember the thoughts, ideas and opinions expressed on this podcast are ours and ours alone.  They do not necessarily reflect the views of any past, current or future employer.

Today’s podcast is brought to you by the Momentum Management podcast – Keys to moving deals forward in your organization.  Check them out at http://www.truemomentum.net

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No Bradley again this week

 

Making adjustments to your assessment sessions based on feedback

Making good use of the draft folder

Getting the jump on your new hire process

The benefits of email note taking – Google Desktop becomes your best friend

Show Wrap

Remember to send me your feedback (email, Chingo Voice Mail, etc.)!  Send your GMail to mmlpodcast@gmail.com, plant your pin on the Frapper map at http://www.frappr.com/mmlpodcast and vote for us at Podcast Alley. See you next time.

Direct download: 60_MML_10_06_2006.mp3
Category: MML Podcasts -- posted at: 10:19 AM
Comments[3]

 

MML Podcast #59 – How Relevant Are You?

Show Notes 9-28-06

*From the TSM Studios in Hebron, CT*

Show Open

Remember the thoughts, ideas and opinions expressed on this podcast are ours and ours alone.  They do not necessarily reflect the views of any past, current or future employer.

Today’s podcast is brought to you by the Momentum Management podcast – Keys to moving deals forward in your organization.  Check them out at http://www.truemomentum.net

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No Bradley this week

 

Let’s get right to it…“Building a bench�

The side benefits of mission statements and key imperatives – better goals and better decisions

Being very “S1â€? with everyone.  Podcasts are moving projects forward.  Cut one on one time by 1/3, team calls by ½.

Survey Monkey – for testing?

First test the core knowledge, then the skill, then the will.

Applying Tufte to every day life

Is a clean desk policy worth it in a virtual environment?

Look for a reason to stay in the game

Take on objections – don’t wait for them to be raised.  Check out “How to Become a Rainmakerâ€? by Jeffrey J. Fox

Show Wrap

Remember to send me your feedback (email, Chingo Voice Mail, etc.)!  Send your GMail to mmlpodcast@gmail.com, plant your pin on the Frapper map at http://www.frappr.com/mmlpodcast and vote for us at Podcast Alley. See you next time.

Direct download: 59_MML_09_28_2006.mp3
Category: MML Podcasts -- posted at: 4:18 PM
Comments[7]

 

MML Podcast #59 – Have We Really Learned Anything?

Show Notes 9-22-06

*From the O’Callaghan Hotel in Annapolis, MD*

Show Open

Remember the thoughts, ideas and opinions expressed on this podcast are ours and ours alone.  They do not necessarily reflect the views of any past, current or future employer.

Today’s podcast is brought to you by the Momentum Management podcast – Keys to moving deals forward in your organization.  Check them out at http://www.truemomentum.net

C’mon!  Leave me your voice feedback (service by Chingo).  It’s free and it’s easy!

Send your GMail to mmlpodcast@gmail.com, plant your pin on the Frapper map at http://www.frappr.com/mmlpodcast and vote for us at Podcast Alley.

My discussion with Bradley continues….

 

A bit under the weather this week.  At least we got the podcast recorded before I got sick.

Sorry no content on building a bench.  But what did you expect?  We recorded in the wee hours of the morning!

We DID get to discuss some key lessons learned as new leaders.  Among them were Creating a Roadmap, Dealing with New Hires, realizing it’s all about the team and not you, the importance of teaching your team and not taking over, the challenges of communication and focusing on getting rid of the admin clutter.

We also discuss an update on our innovation status.  The link we refer to on categories of innovation can be found at CEOForum.com.au.

Show Wrap

Remember to send me your feedback (email, Chingo Voice Mail, etc.)!  Send your GMail to mmlpodcast@gmail.com, plant your pin on the Frapper map at http://www.frappr.com/mmlpodcast and vote for us at Podcast Alley. See you next time.

Direct download: 59_MML_09_22_2006.mp3
Category: MML Podcasts -- posted at: 9:58 AM
Comments[4]

 

MML Podcast #58 – How Relevant Are You?

Show Notes 9-18-06

*From the Millenium Broadway Hotel in New York, NY*

Show Open

Remember the thoughts, ideas and opinions expressed on this podcast are ours and ours alone.  They do not necessarily reflect the views of any past, current or future employer.

Today’s podcast is brought to you by the Momentum Management podcast – Keys to moving deals forward in your organization.  Check them out at http://www.truemomentum.net

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Back with Bradley again

 

Supporting an unstable customer

How do you stay relevant when you report to one division, but serve another?

Coaching team members toward promotion

Preparing for Leadership Team meetings

Mission Statements – Helpful or Hype?

The impact of trying to gather a larger team

Teaser – we’ll talk about “building a bench� on the next podcast

Show Wrap

Remember to send me your feedback (email, Chingo Voice Mail, etc.)!  Send your GMail to mmlpodcast@gmail.com, plant your pin on the Frapper map at http://www.frappr.com/mmlpodcast and vote for us at Podcast Alley. See you next time.

Direct download: 58_MML_09_15_2006.mp3
Category: MML Podcasts -- posted at: 4:14 PM
Comments[4]

MML Podcast #57 – Old Habits Die Hard

Show Notes 9-8-06

*From the MML Studios in Hebron, CT*

Show Open

Remember the thoughts, ideas and opinions expressed on this podcast are mine and mine alone.  They do not necessarily reflect the views of any past, current or future employer.

Today’s podcast is brought to you by the Momentum Management podcast.  Check them out at http://www.truemomentum.net

C’mon!  Leave me your voice feedback (service by Chingo).  It’s free and it’s easy!

I received some email feedback from Glenn Ross about the show descriptions.  I provide a response, as well as a tip regarding Smart Playlists in iTunes.

Send your GMail to mmlpodcast@gmail.com, plant your pin on the Frapper map at http://www.frappr.com/mmlpodcast and vote for us at Podcast Alley.

Management Strategy

 

Can you move a team mission statement forward without team content?

Preparations continue for updating the Leadership team.  The “internal podcastâ€? is helping keep things focused.

Step one of the knowledge management path – know what to include in training, and what not to.

Reassessing your passion periodically is a good thing.

How do you turn new hires loose?

Is the last 1/3rd of the year too late to have an impact?

 

Management Tactics

Email note taking works, as long as you’re consistent about it.  But what to do with all the prior information?

Preparing for multiple overlapping vacations.

Is your administrative support on IM?

Tossing away the clutter.

Putting a passionate theme around your virtual office.

Show Wrap

Remember to send me your feedback (email, Chingo Voice Mail, etc.)!  Send your GMail to mmlpodcast@gmail.com, plant your pin on the Frapper map at http://www.frappr.com/mmlpodcast and vote for us at Podcast Alley. See you next time.

Direct download: 57_MML_09_8_2006.mp3
Category: MML Podcasts -- posted at: 10:39 AM
Comments[4]

 

MML Podcast #56 – Focus, Dude!

Show Notes 8-31-06

*From the MML Studios in Hebron, CT*

Show Open

Remember the thoughts, ideas and opinions expressed on this podcast are mine and mine alone.  They do not necessarily reflect the views of any past, current or future employer.

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Management Strategy

 

Team “Podcastâ€? #1 went well.  8 minutes long seemed just right.  Team appreciated the brevity, and it forced me to not pile too many initiatives on my team in one week.  Recording was broken into three segments:  Key accomplishments from last week, focus for this week and events on the horizon.  Prevents general admin items from chewing up time in One on Ones and Team Calls.  Allows me to shrink the One on One time down from an hour to 30 minutes.  Keeps me focused too!

Keeping your team’s knowledge management path focused is a huge challenge.  You have to know when to choose the great over the good.

Be prepared in the event of a Natural Disaster.  The time to plan is now, not later.  Lessons learned from Hurricane Katrina, applied to Tropical Storm Ernesto.

A rhetorical question - When is your feedback crossing the line when someone reporting to another leader breaks your teamwide policy?

Management Tactics

Trying an alternative to paper.  Using email as your one on one note taker.  File in appropriate folder, and can search using Google Desktop.  Caught it before I had too much on paper.

The IM experiment continues to yield huge dividends!

Does Voice To Text software really work?  I mention trying SpeakToText v2.  You will find it at http://www.coolsoftllc.com.

Show Wrap

Remember to send me your feedback (email, Chingo Voice Mail, etc.)!  Send your GMail to mmlpodcast@gmail.com, plant your pin on the Frapper map at http://www.frappr.com/mmlpodcast and vote for us at Podcast Alley. See you next time.

Direct download: 56_MML_08_31_2006.mp3
Category: MML Podcasts -- posted at: 10:22 AM
Comments[2]

 

MML Podcast #55 – Two-a-Weeks

Show Notes 8-26-06

*From the MML Studios in Hebron, CT*

Show Open

Remember the thoughts, ideas and opinions expressed on this podcast are mine and mine alone.  They do not necessarily reflect the views of any past, current or future employer.

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Management Strategy

 

Improving team communication through Podcasting…one step at a time

Regressing to less technological solutions can be a good thing sometimes

No mentors available?  Create an informal one.

Simplify your life by slimming down your bag.

Management Tactics

The pre-test concept works.

The tactics of a Mission statement?  We’re progressing well.  Learn to brainstorm offline.

Sometime the trick is knowing when not to put in too much effort.

Show Wrap

Remember to send me your feedback (email, Chingo Voice Mail, etc.)!  Send your GMail to mmlpodcast@gmail.com, plant your pin on the Frapper map at http://www.frappr.com/mmlpodcast and vote for us at Podcast Alley. See you next time.

Direct download: 55_MML_08_26_2006.mp3
Category: MML Podcasts -- posted at: 10:56 PM
Comments[3]

 

MML Podcast #54 – So Where Ya Been?

Show Notes 8-21-06

*From the MML Studios in Hebron, CT*

Show Open

Remember the thoughts, ideas and opinions expressed on this podcast are mine and mine alone.  They do not necessarily reflect the views of any past, current or future employer.

What do you get when you try to play with your show?  A totally hosed RSS feed!

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Management Strategy

 

A BIG apology for the podcast being away for so long.  I could make excuses (vacation, workload, etc.), but that would not be representing personal accountability would it?

The headcount strategy worked…well, kind of.

Vacation gives you a great chance to clear the air and clear your head.  Proactivity always makes a difference.

Oh, so I’m supposed to focus?  It helps to start with a true team mission.

Too many tools can be a bad thing.

It’s important to go back and review what you actually presented!

Driving results through key team players.

Management Tactics

Knowledge management continues to struggle, but we are at least learning from our mistakes.

Schedule your success.

Do you REALLY have your team’s back?

Coaching your team members to successful career paths.  Then, start setting up your replacement pipeline.

Show Wrap

Remember to send me your feedback (email, Chingo Voice Mail, etc.)!  Send your GMail to mmlpodcast@gmail.com, plant your pin on the Frapper map at http://www.frappr.com/mmlpodcast and vote for us at Podcast Alley. See you next time.

Direct download: 54_MML_Podcast_08212006.mp3
Category: MML Podcasts -- posted at: 11:29 AM
Comments[3]

 

MML Podcast #53 – Time to Take Back Control!

Show Notes 7-21-06

*From the MML Studios in Hebron, CT*

Show Open

Remember the thoughts, ideas and opinions expressed on this podcast are mine and mine alone.  They do not necessarily reflect the views of any past, current or future employer.

Sorry for the issues with Show # 52.  Looks like a problem with my mp3 encoding through Audacity.  The post did not go through as desired with Libsyn.

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Management Strategy

 

It’s ALL about strategy this week!

So, when you start feeling down you have to tackle your problems head on, right?

How am I going after the data my boss wants and targeting unusable data?  We’ve scheduled a meeting for next week to define it!  Topics for the meeting include reviewing desired outputs (reports, dashboards, etc.), reviewing required data elements, reviewing sources for required data elements, reviewing options for data entry and tracking, and determining data entry tool, required fields, accountability and roll out plan.

How am I aiming to get consistent high performance out of my team?  Three steps – mid year review coaching on the questions they need to answer related to high performing behavior, asking ongoing questions that force the team to be thought leaders and maximize their potential, and then ensuring that accountability becomes part of our ongoing one on one conversations.

How am I going to attack a growing workload?  Short and long term efforts – short term involves assignment realignment and long term includes continuing the battle for additional resources.

How am I going to address my time management issues?  I’m ensuring effective calendaring, but only after I get back from vacation.

Two nights on CPAP now.  Too early to tell long term, but I do feel a bit different today.

Show Wrap

Remember to send me your feedback (email, Chingo Voice Mail, etc.)!  Send your GMail to mmlpodcast@gmail.com, plant your pin on the Frapper map at http://www.frappr.com/mmlpodcast and vote for us at Podcast Alley. See you next time.

Direct download: 53_MML_Podcast_07212006.mp3
Category: MML Podcasts -- posted at: 12:47 PM
Comments[4]

 

MML Podcast #51 – A Shift in Priorities

Show Notes 7-3-06

*From the MML Studios in Hebron, CT*

Show Open

Remember the thoughts, ideas and opinions expressed on this podcast are mine and mine alone.  They do not necessarily reflect the views of any past, current or future employer.

Please plant your pin on the Frappr map so we know where you’re at.  Check out who else is listening from around the world!

Please leave your audio feedback (2 minute maximum length) by clicking on the “Leave Me A Messageâ€? button in the new application on the right.  Service provided by Chingo.

Please email feedback to mmlpodcast@gmail.com, and stop by Podcast Alley to vote.

Management Strategy

 

Sometimes you have to break an effort down into smaller components.  After finalizing our reengineering proposal, the feedback was, well, underwhelming to say the least.  A peer Director did not agree with the same outcome that I did, and my boss did not feel the document was effective at communicating what we wanted.  Needed to focus on three things:

  • Define what happens today

     

  • Define the requirements of the position

     

  • Define what you want to change for tomorrow

     

I also had to split the urgent need (budget requests for headcount) from long term changes (team restructuring).  Result was shift in format (Word to PowerPoint), content (realignment to incremental headcount) and data (graphs matching business conditions to team’s current state)

Preparing for Mid Year conversations.  Is assessment on your calendar?

Are you really a team, or just individuals who happen to report to the same leader?

Management Tactics

Be careful who you blind copy your messages to!

Looking for ways to put individuals in the spotlight.

Delegation is hard, but pays dividends.  Examples this week include Expense Reports, sample data for a Vertical team and RFP support.

Show Wrap

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Direct download: 51_MML_Podcast_07032006.mp3
Category: MML Podcasts -- posted at: 10:51 AM
Comments[2]

 

MML Podcast #50 – More Voices in the Crowd!

Show Notes 6-23-06

*From the MML Studios in Hebron, CT*

Show Open

Remember the thoughts, ideas and opinions expressed on this podcast are ours and ours alone.  They do not necessarily reflect the views of any past, current or future employer.

Please plant your pin on the Frappr map so we know where you’re at.  Welcome to Shawn from Salem, OR.  Check out who else is listening from around the world!

Please leave your audio feedback (2 minute maximum length) by clicking on the “Leave Me A Messageâ€? button in the new application on the right.  Service provided by Chingo.

Please email feedback to mmlpodcast@gmail.com, and stop by Podcast Alley to vote.

Management Strategy

 

An MML first….an interview!  Today I talk with Tim Bryce, host of the Management Visions Podcast about his new eBook, “The Bryce is Right!  Empowering Managers in Today’s Corporate Cultureâ€?.

Some audio feedback for show number 50 from Anna Farmery of The Engaging Brand Podcast.

Putting the wraps on our reengineering proposal.  The business plan outlines our current state, the gaps we have and our proposed new servicing model.  Now just to add the data and a few term changes and we should be go for presentation next week.

It’s good to perform your direct’s role once in a while to stay in touch, but be sure to transition back to them.

Dealing with disappointment – a lesson I learned from my oldest daughter

Management Tactics

It’s Mid Year review time…do you know where your team is?

A cool way to display progress in Excel

Show Wrap

Remember to send me your feedback (email, Chingo Voice Mail, etc.)!  Send your GMail to mmlpodcast@gmail.com, plant your pin on the Frapper map at http://www.frappr.com/mmlpodcast and vote for us at Podcast Alley. See you next time.

Direct download: 50_MML_Podcast_06232006.mp3
Category: MML Podcasts -- posted at: 9:47 AM
Comments[6]

 

MML Podcast #49 – Another Special Edition!

Show Notes 6-16-06

*From the ExtendedStay America in Rolling Meadows, IL*

Show Open

Remember the thoughts, ideas and opinions expressed on this podcast are ours and ours alone.  They do not necessarily reflect the views of any past, current or future employer.

Please plant your pin on the Frappr map so we know where you’re at.

Please leave your audio feedback (2 minute maximum length) by clicking on the “Leave Me A Messageâ€? button in the new application on the right.  Service provided by Chingo.

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Management Strategy

 

Bradley and I are back together again!

Sometimes the sacrifices we make to save money go TOO far!

New Hire Training is going well, but we learned some key lessons in the process.

We now have an innovation pipeline!!!

Our approach to reengineering our position

  • Reduce Cycle Time

     

  • Consultative Selling

     

  • Improving Sales Success and Customer Retention

     

  • Differentiated Value

     

I mention the book Slack by Tom DeMarco

Received feedback on virtual teams – connecting with key players can be very important

It helps to know when you should withdraw from a job search process.

Show Wrap

Remember to send me your feedback (email, Chingo Voice Mail, etc.) for show # 50!  Send your GMail to mmlpodcast@gmail.com, plant your pin on the Frapper map at http://www.frappr.com/mmlpodcast and vote for us at Podcast Alley. See you next time.

Direct download: 49_MML_06_16_2006.mp3
Category: MML Podcasts -- posted at: 10:06 AM
Comments[4]

MML Podcast #47

Show Notes 6-2-06

*From the MML Studios in Hebron, CT*

Show Open

Remember the thoughts, ideas and opinions expressed on this podcast are mine and mine alone.  They do not necessarily reflect the views of any past, current or future employer.

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Management Strategy

 

FINALLY!!!!   Some conflict!!!  Mid year data vs. goals was released and boy are folks jumping!

Establishing discipline and personal accountability by focusing on the how, not the what

Results of time analysis – a leadership “AHA� moment!

Creating development plans for new hires

The challenges of managing your operational expenses – travel rationalization

Management Tactics

Sleep analysis results – severe sleep apnea

More data analysis – what data matters?  Past measurements may not tell the story

Communication challenges continue

Show Wrap

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Direct download: 47_MML_06_02_2006.mp3
Category: MML Podcasts -- posted at: 9:49 AM

 

MML Podcast #46!

Show Notes 5-26-06

*From the MML Studios in Hebron, CT*

Show Open

Remember the thoughts, ideas and opinions expressed on this podcast are mine and mine alone.  They do not necessarily reflect the views of any past, current or future employer.

Please plant your pin on the Frappr map so we know where you’re at.

Please email feedback to mmlpodcast@gmail.com, and stop by Podcast Alley to vote.

Management Strategy

 

Time Management the Manager Tools way!  I’m putting another twist on it by having my team go through the four steps.  As a reminder, they include:

  1. Roughly Assess Your Time - absolutely *no* materials other than pen and paper allowed!
  2. Capture Your Priorities
  3. Do a Rough Analysis
    (part b, only for the truly commited) - Do a “Drucker� Analysis
  4. Put Your Number One Priority on Your Calendar

I did emphasize three weeks, not two, for step one.

Innovation slowdown discussion

I viewed an interesting webinar on Value Definition based on Client Segmentation.  It provided some cool ways to speed up our analysis on value.

Management Strategy

Sleep analysis

Data analysis – a B- is not a bad grade!

Focusing on the facts

Developing a mentor

Next chapter - Establishing discipline the Coach K way

Show Wrap

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Direct download: 46_MML_05_20_2006.mp3
Category: MML Podcasts -- posted at: 1:18 PM
Comments[5]

 

MML Podcast #45!  Another Special Edition

Show Notes 5-20-06

*From the Hyatt Regency Gainey Ranch in Scottsdale, AZ*

Show Open

Remember the thoughts, ideas and opinions expressed on this podcast are ours and ours alone.  They do not necessarily reflect the views of any past, current or future employer.

Please plant your pin on the Frappr map so we know where you’re at.

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Including the Views of Your Team Members

 

A truly raw edition…no intro, no outro, just pure content to get this to you in a timely manner!

In addition to Bradley and myself, we’ve added in Bob Bonkiewicz for this edition.

We discuss the future definition of value versus our current value.

We got a rather surprising response from Bob on the impact of time studies.

Bob provides feedback on the change, or lack thereof, in Bradley and I as we’ve developed as leaders.

Show Wrap

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Direct download: 45_MML_05_20_2006.mp3
Category: MML Podcasts -- posted at: 3:50 PM
Comments[1]

 

MML Podcast #44!  A Special Edition

Show Notes 5-12-06

*From the MML Studios in Hebron, CT*

Show Open

Remember the thoughts, ideas and opinions expressed on this podcast are mine and mine alone.  They do not necessarily reflect the views of any past, current or future employer.

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Leveraging the Value of Conferences

 

Based on my spending this week at the Institute for Supply Management Conference in Minneapolis, MN.

General guidelines for conferences.  Always mark in your calendar to review conference notes every quarter for the next year.  Call at least three new contacts within six weeks of the conference to extend networking benefits.  Teach what you’ve learned to others.

Stephen Covey on Leadership.  Managing Things, but Leading People.

Looking for topics that both keep you at the forefront of your profession and demonstrate leadership.

Presenting your knowledge, leveraging your team to build content.

Coaching your team when they are attending conferences to gain the most value.

Show Wrap

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Direct download: 44_MML_05_12_2006.mp3
Category: MML Podcasts -- posted at: 3:34 PM
Comments[2]

 

MML Podcast #43!

Show Notes 5-05-06

*From the Pointe Hilton Tapatio Cliffs Resort in Phoenix, AZ*

Show Open

Remember the thoughts, ideas and opinions expressed on this podcast are ours and ours alone.  They do not necessarily reflect the views of any past, current or future employer.

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Bradley and Kevin…Again!

 

More conversation on Value.  This time we talk about four types of value from a Harvard Business Review article.  The categories include Tangible & Financial (both buyer and seller can quantify), Tangible & Non-Financial (buyer can quantify but seller has a harder time quantifying), Non-Tangible & Financial (seller can quantify but buyer has a harder time quantifying), and Non-Tangible & Non-Financial (both buyer and seller have a tough time quantifying, as you have to experience it to understand it).  We also talked about methods to quantify that value in hard dollars.

We discuss the next step in focusing on your role by talking about capturing what we do through the use of a Mind Map.  We then talk about the need to build a Business Plan for your position, outlining how our roles should be defined moving forward.

We talk about the need for performing the dreaded “time study�, and why that data is so critical.

Bradley provides another viewpoint on lack of feedback from Direct Reports on your performance as a leader.

We encourage everyone to not only listen to the Manager Tools podcast, but also to join as a member to get their member only shows!

To wrap things up, we discuss making hiring decisions with limited talent pools, and the struggle of finding the right person for your team balance.

Show Wrap

Send your GMail to mmlpodcast@gmail.com, plant your pin on the Frapper map at http://www.frappr.com/mmlpodcast and vote for us at Podcast Alley. See you next time.

Direct download: 43_MML_05_05_2006.mp3
Category: MML Podcasts -- posted at: 9:59 AM
Comments[2]

 

MML Podcast #42!

Show Notes 5-01-06

*From the MML Studios in Hebron, CT*

Show Open

Remember the thoughts, ideas and opinions expressed on this podcast are mine and mine alone.  They do not necessarily reflect the views of any past, current or future employer.

Please plant your pin on the Frappr map so we know where you’re at.

Email theme brought to you by Metropolis.

TONS of feedback.  Awesome information on goal structure, linking hobbies to business and parental leave.

Please email feedback to mmlpodcast@gmail.com, and stop by Podcast Alley to vote.

Management Strategy Segment

 

Communications are always the biggest hurdle.  How do you balance internal team communications with external customer communications?

Transitioning from “canned� training to true On the Job training.

Limiting your options in an interview process.

Management Tactics Segment

Are you tied to your mobile phone provider?

Truly enjoy your time off.

Updates on email queue and life spring cleaning.

Show Wrap

Send your GMail to mmlpodcast@gmail.com, plant your pin on the Frapper map at http://www.frappr.com/mmlpodcast and vote for us at Podcast Alley. See you next time.

Direct download: 42_MML_05_01_2006.mp3
Category: MML Podcasts -- posted at: 1:46 PM
Comments[1]

 

MML Podcast #41!

Show Notes 4-21-06

*From the MML Studios in Hebron, CT*

Show Open

Remember the thoughts, ideas and opinions expressed on this podcast are mine and mine alone.  They do not necessarily reflect the views of any past, current or future employer.

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Management Strategy Segment

 

Use of MindMapping tools is very helpful in organizing your thoughts.

A different perspective on goal setting.  What if your people focused on only one thing?

What do you do when your team doesn't participate in leadership feedback processes?

Management Tactics Segment

Make sure all your tools are in working order.  Don't let your PC, PDA, or cell phone get in your way of being productive.

Your hobbies can serve business purposes.  Leveraging the lessons of Barbershop Harmony in business.

Show Wrap

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Direct download: 41_MML_04_21_2006.mp3
Category: MML Podcasts -- posted at: 9:19 AM
Comments[5]

 

MML Podcast #40!

Show Notes 4-14-06

*From the MML Studios in Hebron, CT*

Show Open

Remember the thoughts, ideas and opinions expressed on this podcast are mine and mine alone.  They do not necessarily reflect the views of any past, current or future employer.

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Please email feedback to mmlpodcast@gmail.com, and stop by Podcast Alley to vote.

Management Strategy Segment

 

Sometimes HR could use a Six Sigma review.

Helping your New Hire get off to a solid start, and having some fun doing it too!

It’s OK to delay one on ones.  It’s not OK to ignore them.

Don’t write a novel when Cliff Notes will do

Be willing to adjust metrics when necessary, but only if your team can act to improve them

Management Tactics Segment

It’s celebration time!  Email was down to 12 pending this week!

Some awesome presentation tips can be found in BusinessWeek Online.  The article focuses on five key things Steve Jobs injects into his presentations.

  1. Sell the Benefit

     

  2. Practice, Practice and Practice Some More

     

  3. Keep it Visual

     

  4. Exude Passion, Energy and Enthusiasm

     

  5. “And One More Thing…�

     

It’s OK to push your team to do the job they should be doing

Show Wrap

Send your GMail to mmlpodcast@gmail.com, plant your pin on the Frapper map at http://www.frappr.com/mmlpodcast and vote for us at Podcast Alley. See you next time.

Direct download: 40_MML_04_14_2006.mp3
Category: MML Podcasts -- posted at: 4:13 PM
Comments[1]

 

MML Podcast #39!

Show Notes 4-7-06

*From the MML Studios in Hebron, CT*

Show Open

Remember the thoughts, ideas and opinions expressed on this podcast are mine and mine alone.  They do not necessarily reflect the views of any past, current or future employer.

Please plant your pin on the Frappr map so we know where you’re at.

Please email feedback to mmlpodcast@gmail.com, and stop by Podcast Alley to vote.

Management Strategy Segment

 

I am now well into my “Life Spring Cleaningâ€?.  I have resigned from one committee so far, and I will be doing more in the next two weeks or so.

It’s important to find out what people’s “real life deadlines� are.

Use more pictures, less words.

The importance of establishing Policies and Procedures.

The best response to feedback is to act on it, especially if you can leverage a fun way to do so.

Choosing your battles wisely.

When opportunity knocks, ANSWER THE DOOR!!!!!

Management Tactics Segment

Establishing an agenda for your new hires.

Finding ways to make new hires productive early.

Establishing quarterly reviews.

Show Wrap

Send your GMail to mmlpodcast@gmail.com, plant your pin on the Frapper map at http://www.frappr.com/mmlpodcast and vote for us at Podcast Alley. See you next time.

Direct download: 39_MML_04_07_2006.mp3
Category: MML Podcasts -- posted at: 9:49 AM
Comments[1]



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